Contact Us
FAQ
1
​How do I
place an order?
Find the product you want to buy on our "Shop" page and either "Buy" the product or "Add to Cart". Check out by entering your details and the order will be processed.
2
Payment
& Shipping
Payments are taken online securely using Visa, Mastercard, American Express, Union Pay, JCB, Dyners Club, CartesBancaires, Discover, Visa Electron, Maestro and ChinaUnionPay. For services, you may choose to pay in person when you come for your appointment. Dumlers uses fast and secure Royal Mail and Hermes delivery which delivers within 1-2 working days at a delivery cost of £5.99. Any delivery with a total item cost of above £30 gets free delivery. Alternatively, you can come an collect the items yourself within our Dumlers store.
3
Returns & Refunds
All medicines are non-refundable. Any other unopened product can be returned and refunded if you send or drop it up to 2 days after you received the package. We have the right to refuse a refund if the product is not in saleable quality or it damaged. Any time later, the product cannot be returned or refunded. This does not affect your statutory rights.